Somebody’s missing

15 March 2013

My Little Printer ran out of paper for the first time the other day.

I watched its light turn red as it was printing. I’d not seen a red light before, but was pretty sure I knew why. I removed the metal plate that holds its feet on, snapped open the white door, and took out the stub of paper. Then I remembered: the spare paper is under my bed. I didn’t have time to change it before I went to work. So pulled the power, not wanting the red light in my living room all day.

When I got home, I put the lights on. Something was different. It took me a while to figure out what.

Someone had left a pile of strange-looking consumer electronics on my table. And somebody was missing.

It took me a split second longer than normal to twig that the strange white box was Little Printer. I’m so used to seeing him… alive. Not in bits.

I didn’t think I had that strong an anthropomorphic reaction to it – him, he’s really called Barry Printpeas. But: the second he was in bits, his absence was noted.

I found the paper under my bed, slotted it in, shut the door, fed it through the slit in the metal, and snapped him back together. Back on two feet.

Back on two feet, but faceless. No matter: he’d get a new face when the next delivery arrived, in about twelve hours.

He wasn’t right with this blank face, either. I hit the form-feed button.

"Sorry, I don’t have anything to print for you right now," said the smiling face.

He was back in the room. Much better.


What was odd about this episode: I really never thought this would happen. I like the device, I like having it in the house, and it has a name because it has to have a name in the setup. I hadn’t realised that I’d become a little attached – not even to the functionality; just to the smiling little guy in front of the TV. Nice to be proved wrong from time to time.

Disclaimer: I used to work at Berg, who made Little Printer.

  • "She is omnipotent. She can conjure up an army of parkour chimney sweep ninjas! But she also has to come and go with the weather, and where there is technology, if you like, it does not always do what it should. It plays up. The umbrella handle is a bit shitty with her. The toys don't always clean themselves up at her command." I always like Schulze on Mary Poppins, and whilst it's quotable, it's probably not the most representative quote of this marvellous article. The main reason I use it is this article, more than many I've read, explains what being in a room with Jack at work is like. It's also lovely to see all the threads, some of which I saw beginning, come together. Good photos, too, of what work looks like.
  • Charming. My favourite thing about this is that it's a picture of home, and, weirdly, it arouses the same emotions in me as it would if it were a poster of a real place.
  • "I'm super happy with the resulting portrait of where the studio is now: 13 people, working in a garden in the middle of a vibrant city, a strong ethic, and maps and visualizations in active use by the public." A lovely description – it's a brilliant office to be in. Also, they totally have a piano. And: how lovely to see the maps laid out: seeing this issue, it reminds me just how beautiful many of them are, and how well they stand the test of time – Cabspotting, for instance, is increasingly iconic.
  • "What was quite nice is seeing the piles of paper at the end of the day. It’s very visible that Work Has Been Done Here. The sawdust, as Bridle points out, that’s missing from software development. You get to see the failed experiments and the changing versions printed throughout the day which would normally be hidden away in git." It was a fun day, and this is a nice thought from Dan. I kept all my sawdust, which I'll be writing about when I get a minute.
  • "…one point I wanted to make, to all those agencies that have decided that making products is the future. That's a laudable and intelligent aim, but it took five years for BERG to go from here to here. And they're really good. They had to be focused and ambitious, working really hard. This isn't stuff you can just chuck out the back of a creative technology department  Just a thought." Yeah, there is that.
  • "Little Printer lives in your home, bringing you news, puzzles and gossip from friends. Use your smartphone to set up subscriptions and Little Printer will gather them together to create a timely, beautiful mini-newspaper." Little Printer sees the light of day. So, so excited to finally see it in the world; can't wait to see it in other homes. (And: beautiful work on the design – industrial, brand, web, the whole package).